Types of AI Agents Based on Scope of Work

Basic Chatbot

• Scope: Handles basic, rule-based interactions, such as answering FAQs.
• Capabilities: Predefined responses with minimal adaptability.
• Feasibility: Fully operational with current technology.
• Automation Level: Limited autonomy, requiring high human interaction.
• Example Use: Customer service for simple queries.

Virtual Assistant

• Scope: Manages personal tasks like scheduling or reminders.
• Capabilities: Uses predictive models to learn user preferences.
• Feasibility: Fully feasible with current technology.
• Automation Level: Moderate, but mainly handles short-term, low-complexity tasks.
• Example Use: Scheduling meetings or setting reminders.

Task Agent

• Scope: Performs specific tasks like booking appointments autonomously.
• Capabilities: Initiates, processes, and completes tasks upon user request.
• Feasibility: Achievable with existing tech.
• Automation Level: Higher autonomy, though still requires initial human input.
• Example Use: Booking flights or reservations.

Multi-Turn Agent

• Scope: Maintains context across multiple interactions, providing nuanced responses.
• Capabilities: Can produce multi-step, dynamic conversations.
• Feasibility: Functional with current advancements.
• Automation Level: Autonomous in conversation management.
• Example Use: A coding assistant that generates code snippets and suggests edits.

Context Agent

• Scope: Adapts responses based on real-time data, user history, and preferences.
• Capabilities: Dynamic personalization of content and recommendations.
• Feasibility: Near feasibility, with some limitations.
• Automation Level: Higher autonomy with adaptive behavior.
• Example Use: Personalizing news summaries or adjusting notification frequencies.

Generative Agent

• Scope: Generates original content across media (text, images, audio) based on prompts.
• Capabilities: Creative generation using generative AI models.
• Feasibility: Partially feasible with current technology.
• Automation Level: High autonomy, but still limited in multi-domain coherence.
• Example Use: Creating blog posts, images, or short videos.

Process Agent

• Scope: Automates multi-step workflows, such as data processing and document creation.
• Capabilities: Manages repetitive tasks with dynamic content generation.
• Feasibility: Close to being fully functional.
• Automation Level: Moderate autonomy, though still requires human guidance.
• Example Use: CRM management and document onboarding.

Special Agent

• Scope: Executes complex, domain-specific decisions with minimal human input.
• Capabilities: Adapts strategies and dynamically allocates resources.
• Feasibility: Feasible but requires substantial advancements in decision-making.
• Automation Level: High autonomy in specialized fields like finance.
• Example Use: Financial portfolio management and real-time investment adjustments.

Chain of Agents

• Scope: Coordinates multiple agents to handle cross-functional workflows.
• Capabilities: Dynamic adaptation across tasks and real-time coordination.
• Feasibility: Partially feasible; requires robust orchestration technology.
• Automation Level: High, but may still need human intervention for complex tasks.
• Example Use: Coordinating agents for sentiment analysis, marketing, and content generation.

Super System

• Scope: Manages entire workflows and domains autonomously with real-time adaptations.
• Capabilities: Fully autonomous across multiple domains, generating and optimizing strategies.
• Feasibility: Not feasible with current technology; remains a future goal.
• Automation Level: Maximum autonomy with minimal human oversight.
• Example Use: Comprehensive supply chain management that adjusts to real-time data.